Business Insurance

TERMS AND CONDITIONS FOR USE OF THE CACTUS COVER INTERNET SITE

Cactus Cover is a trading name of Anglo Pacific Consultants (London) Ltd which is authorised and regulated by the Financial Services Authority (FSA) www.fsa.gov.uk

You should read these Website Terms and Conditions carefully as they form part of the Contract formed between you and Anglo Pacific Consultants (London) Limited, (“APC”, or “our” or “us” or “we”).

Your access to and use of this Cactus Cover website is governed by the provisions of these Website Terms and Conditions.

By using this web site, you agree to these Conditions of use and you agree to the use of your personal data in accordance with the terms of the Privacy Policy.

You should check these Website Terms and Conditions every time you access Cactus Cover since you will be bound by whatever version appears on the site at the time of your access, although we shall use reasonable endeavours to notify you of any material changes to them.

Any insurance business effected through Cactus Cover will be subject to the relevant certificate terms and conditions. It is your responsibility to carefully check the relevant certificate conditions.

JURISDICTION

We control and operate the Internet site from England and the information delivered via our Internet site is deemed, to have been, delivered in England. APC makes no representation that the material contained in the internet site is appropriate or available for use in other locations and is not soliciting any business from any location outside the United Kingdom.

Our Internet site is not directed to any person in any jurisdiction where (by reason of that person’s nationality, residence or otherwise) its publication or availability is prohibited. Persons to whom such restrictions apply must not access this Internet site. If you choose to access this site from outside the United Kingdom you are solely responsible for compliance in any legal proceedings.

English law governs the Cactus Cover Internet site and any transactions effected through it. The English Courts shall have exclusive jurisdiction in any legal proceedings.

All products are subject to availability and may be withdrawn or amended at any time.

COMPLAINTS

If you have any reason to complain about any of our products or services, let us know by either calling our offices on 020-8597-5656 or writing to The Operations Director, Anglo Pacific Consultants (London) Ltd, Offices 4-7 Granary Court 9-19 High Rd, Chadwell Heath, Essex, RM6 6PY.

We will explain our complaints procedure in detail to you and investigate your complaint straight away.

USE OF CACTUS COVER

To obtain a quotation you must enter a valid email address and telephone number (“Your Login”). You must use all reasonable endeavours to prevent unauthorised or fraudulent use of Your Login on the Cactus Cover website.

If you suspect Your Login is being misused by another person on the Cactus Cover website then you must notify us immediately you know by telephoning us on 020-8597-5656.

We will be entitled to assume that all details given to us will be input by you and transactions are (“Authorised Transactions”). Authorised Transactions are in fact authorised and conducted by you or on behalf of you and we will act upon these without further investigation. We will not be obliged to adjust or reverse any instructions or transactions arising from an Authorised Transaction and we will not be liable to you for acting on or processing such transactions or communications, or otherwise acting on Authorised Transactions. You will indemnify us for any loss we suffer as a result of misuse of Your Login, where such misuse results from your failure to use reasonable endeavours to prevent unauthorised or fraudulent use.

You will not post any material to the Cactus Cover website which is obscene, defamatory, threatening, or otherwise actionable at law or which would constitute a criminal offence. You will indemnify us against any loss we may suffer by reason of any breach by you of this obligation. We may terminate your use of Cactus Cover upon giving you seven days written notice, if practicable, or immediately if we feel that Cactus Cover has been, is being, or is about to be, misused in breach of these Website Terms and Conditions.

PRIVACY POLICY AND DATA PROTECTION

During the course of your use of Cactus Cover you will provide to us personal data (as defined by the Data Protection Act 1998). We and the other members of our corporate group (including but not limited to APC) may use such personal data on the basis set out below. If you choose not to pass this data to us you acknowledge that we will be unable to consider any application for insurance cover. You may ask us to remove or alter the personal data that is held by us in the event of inaccuracies but this may also affect the personal data. We will use this data to process that application for insurance, to facilitate the entering into of any insurance contract, for the performance of necessary tasks during the existence of any insurance cover, and acts related to such insurance cover after such period has ended (including the provision of such information to reinsures and to third parties engaged in the claims process, to the extent necessary to enable the processing, defence and investigation of any claims). We may also need to pass the personal data to other regulatory bodies. We may use the data for research and statistical purposes.

This site uses cookies as a way of facilitating your use of Cactus Cover and you consent to our collection of such data in connection with your use of Cactus Cover.

You warrant that you have all requisite consents to pass to APC this personal data and to enable APC to process the data as set out above, including to pass the personal data outside the EEA.

The data controller will be Anglo Pacific Consultants (London) Limited, whose address is:

Offices 4-7 Granary Court
9-19 High Road
Chadwell Heath
Essex
RM6 6PY

AVAILABILITY AND ACCURACY

We will try to keep the information on Cactus Cover as accurate and up-to-date as possible but we do not make any guarantees regarding the accuracy of any information contained on the site, or in respect of the availability of the site. You are responsible for checking that any information contained on Cactus Cover is correct. You will inform us promptly if you become aware of any inaccuracies or incompleteness in the information contained on Cactus Cover.

No warranty is given as to the freedom of our website from e-mails, defects, viruses, malicious programs or macros.

Notwithstanding the generality of the foregoing, you should carefully review the contents of any certificate, attached schedule, endorsements and proposal form originated via Cactus Cover. If any information set out therein is incorrect, you must notify us immediately. Failure to do so may invalidate all or part of the insurance cover provided.

If you are in any doubt as to whether certain facts are relevant or not, please call our Customer Service Team on 020-8597 5656.

INTELLECTUAL PROPERTY RIGHTS

All material contained on Cactus Cover is proprietary to Anglo Pacific Consultants (London) Limited, or its third party licensors. All intellectual property rights in Cactus Cover are reserved to Anglo Pacific Consultants (London) Limited or its third party licensors.

You may not;

1. Copy, tamper or alter, distribute or use any material or design contained within Cactus Cover except as is expressly permitted by these Website Terms and Conditions or without our prior written consent.

2 .Re-use any content of Cactus Cover for any other purpose whatsoever.

Any data generated by Cactus Cover including any data relating to assureds and the certificates of insurance effected via Cactus Cover shall belong to us.

Anglo Pacific Consultants (London) Limited is registered in England and Wales. Registered office at 55 Baker Street, London W1U 7EU, Registered number 2852425.

LINKS TO OTHER WEBSITES

We do not accept any responsibility for the contacts of any third party website that may be linked to Cactus Cover by way of hypertext link or other means of reference. You may not link Cactus Cover to another site without our prior written consent. If you would like to create such a link, please contact the Operations Director on 020-8597-5656.

SECURITY

The Internet cannot be guaranteed as being secure and accordingly we do not offer any warranties or assurances in this respect. Similarly, whilst we may communicate with you via e-mail or via the Cactus Cover website or any other site owned by APC we cannot accept any liability for the security or transmission of such e-mail or internet-based communications.

COOLING OFF PERIOD

If you decide to purchase a policy from APC you have the right to change your mind whereby all cover can be cancelled, providing a claim has not been made against the policy and written confirmation (by post, fax or email) is received within 14 days from the date the insurance is concluded. If you are able to and do cancel within such 14 day period we will refund any premiums paid however, we will retain our Policy Administration Fee.